WORKFORCE SOLUTIONS

Financial Services

Improve operations and enhance the customer experience.

Financial services comprise one of the economy’s most important and influential sectors. Financial services are a broad range of activities such as banking, investing, and insurance. Spectralink’s enterprise mobility solutions are designed to meet the specific needs of the financial services sector. With a focus on security, improved customer experience and increased efficiency, Spectralink is a leading provider of enterprise mobility solutions, making mobility work for financial services organizations.

Solutions with a focus on security, improved customer experience, and increased efficiency.

One of the key benefits of Spectralink’s solutions is their focus on security. With sensitive financial information being accessible from mobile devices, it’s essential to have robust security protocols in place. Spectralink’s solutions provide strong security measures, ensuring that information is only accessible to authorized individuals.

Spectralink’s solutions also increase efficiency and productivity. With the ability to access information and tools from anywhere, financial services employees can work more effectively and make better-informed decisions.

How Spectralink Makes Mobility Work for Financial Service Customers

Increased Efficiency

With enterprise mobility, financial services employees can access information and tools on-the-go, improving their productivity and efficiency.

Enhanced Security

Enterprise mobility solutions provide strong security measures to protect sensitive financial information, ensuring that it is only accessible to authorized individuals.

Improved customer experience

Customer experience is mission-critical – a study found that banks could expect a 27.5% growth rate by improving their customer experience scores by 10%.

CommunicationImproved Communication and Collaboration

As banking services evolve and consumers become savvier, financial sector employees need to stay connected to various experts to provide quality customer service. A Spectralink solution allows industry-leading secure voice and data communication between experts and immediate access to realtime information to assist
customers.

A Diverse Portfolio To Meet All Needs

Spectralink’s vast portfolio and ability to deliver mixed fleet solutions means putting the right device in the right hand at the right price point for each business. While managers or those working with extensive business portfolios might need larger screens and faster processing power to get the job done, branch tellers might only need
voice and basic application power to service customers. No matter what the job, we make mobility work with the right tool for each user.

Management and Insights with AMIE

As banks and big tech begin to merge and the amount of handsets across networks increases, Spectralink provides the solution to easily deploy, manage, and maintain a customer’s mobility investment
from one central location in the cloud with AMIE®. AMIE allows IT and Telecomm admins to diagnose issues, push out updates, locate devices, and even manage battery health without going to every
branch, saving valuable time and resources and improving the bottom line.

Staff and Customer Safety

Unfortunately, financial institutions are prime targets for criminal activity. With a Spectralink handset, staff have access to safety features that are always in reach in case of an emergency, including a panic button, silent duress alarm, running sensors, and more to summon help quickly and quietly.