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PRODUCTS AND SERVICES

Services

Spectralink provides a full portfolio of enterprise mobility services to help you deploy, optimize and maintain mobility technology during the entire solution lifecycle.

From initial solution design to expert deployment, optimization and maintenance, our team of experts works in partnership with you to deliver the comprehensive support you need to achieve your goals and maximize the success of your mobile strategy.

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43 Percent of IT Professionals say that optimizing mobility in their organizations is a priority in the near future.

86 Percent of IT Leaders believe that an external IT service provider can help them achieve their mobility goals.

Professional Services

Our Professional Services team has deep experience in enterprise mobility, and we pride ourselves in delivering excellent customer service. We collaborate with your team to design a plan to reduce risk and complexity, lower costs and accelerate the time-to-value of your mobile strategy.

Design Strategies

Design & Deploy

Our design experts ensure that your solution delivers the capabilities, flexibility and scalability needed today and in the future. Then we put your plan into action.

 

 

Optimize & Manage

Once deployed, we continue to provide support to make sure the technology delivers the value your team was expecting. And as your needs change and evolve over time, our maintenance services provide the tools and help you’ll need to maximize your mobile technology investment in the future.

 

 

Device Change Management Meeting

Professional Services

Support, Maintenance & Repair

With the purchase of SpectraCare or SpectraCare+, you can depend on our team of certified experts for fast, reliable diagnostics and repair with real-time online status tracking and minimal interruptions.

Your team will have access to information and updates for every aspect of your mobile solution, including:

  • Software updates
  • Firmware updates
  • Security patches
  • Drivers
  • Training & certifications
  • Documentation
  • Access to the RMA portal

 

 

Software Assurance

Software Assurance for Spectralink DECT entitles you to all available software upgrades, including new features, service updates and added security.

 

 

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Benefits of Spectralink Services

 

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  • Reduce Risk: By engaging with Spectralink, you’ll mitigate the risks inherent in deployment
  • Roadmap to ROI: Accelerate your timeline so your business receives real value more quickly
  • Cost & Scope Analysis: We’ll help you analyze and manage trade-offs between scope, schedule and cost to create a plan that’s right for your business
  • Project Management: Eliminate unnecessary administrative burden from your team
  • Outsource Support: Minimize support demands on your IT team and other resources, freeing them to focus on current and future priorities
  • Improve Service Levels: Enjoy more support than you get with other vendors
  • Minimize Downtime: Our support services can help you reduce downtime to an absolute minimum while increasing transparency and alignment across the business

General Services Overview

 

 

Professional Services Overview

 

 

Professional Services for Wi-Fi

 

 

Professional Services for DECT

 

 

Keeping You Connected

Find out how Spectralink can empower your mobile workforce.

Talk to an Expert