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WORKFORCE SOLUTIONS

Leading Voice Quality

Experience crystal-clear voice communications

For over 30 years, Spectralink has built its reputation on giving enterprise customers the best voice quality imaginable. No other company comes close to matching the clear, uninterrupted connections our phones provide. Our exceptional voice quality empowers:

  • Healthcare workers to treat urgent patient needs faster
  • Retail associates to create exceptional shopping experiences
  • Manufacturing staff to stay safe in noisy environments and emergency situations
  • All other types of frontline workers in voice-critical environments

Leading Voice Quality

Experience crystal-clear voice communications

For over 30 years, Spectralink has built its reputation on giving enterprise customers the best voice quality imaginable. No other company comes close to matching the clear, uninterrupted connections our phones provide. Our exceptional voice quality empowers:

  • Healthcare workers to treat urgent patient needs faster
  • Retail associates to create exceptional shopping experiences
  • Manufacturing staff to stay safe in noisy environments and emergency situations
  • All other types of frontline workers in voice-critical environments

Leading Voice Quality

Experience crystal-clear voice communications

For over 30 years, Spectralink has built its reputation on giving enterprise customers the best voice quality imaginable. No other company comes close to matching the clear, uninterrupted connections our phones provide. Our exceptional voice quality empowers:

  • Healthcare workers to treat urgent patient needs faster
  • Retail associates to create exceptional shopping experiences
  • Manufacturing staff to stay safe in noisy environments and emergency situations
  • All other types of frontline workers in voice-critical environments

Voice Quality Matters

Healthcare

There’s nothing more stressful than an unreliable voice connection during a medical crisis. When information is misheard or misinterpreted, clinicians can make decisions that are detrimental to a patient’s health. This is why Spectralink makes sure care providers always have reliable phone connections from wherever they are in a facility.

Retail

Poor call quality can cause shoppers to lose interest in their purchase, go to a competitor or choose to shop online. Bad experiences like these can do significant damage to your bottom line. By ensuring reliable voice connections, Spectralink phones help retailers provide customers with a positive experience and a personal connection every time.

Manufacturing

In noisy manufacturing environments, mistakes can happen and emergencies can escalate quickly. When every second matters, clear voice connections mitigate operational risks, prevent serious accidents and help workers get immediate backup. Better voice quality also helps workers be more productive, resolve challenges faster and reduce downtime.

Healthcare

There’s nothing more stressful than an unreliable voice connection during a medical crisis. When information is misheard or misinterpreted, clinicians can make decisions that are detrimental to a patient’s health. This is why Spectralink makes sure care providers always have reliable phone connections from wherever they are in a facility.

Retail

Poor call quality can cause shoppers to lose interest in their purchase, go to a competitor or choose to shop online. Bad experiences like these can do significant damage to your bottom line. By ensuring reliable voice connections, Spectralink phones help retailers provide customers with a positive experience and a personal connection every time.

Manufacturing

In noisy manufacturing environments, mistakes can happen and emergencies can escalate quickly. When every second matters, clear voice connections mitigate operational risks, prevent serious accidents and help workers get immediate backup. Better voice quality also helps workers be more productive, resolve challenges faster and reduce downtime.

Healthcare

There’s nothing more stressful than an unreliable voice connection during a medical crisis. When information is misheard or misinterpreted, clinicians can make decisions that are detrimental to a patient’s health. This is why Spectralink makes sure care providers always have reliable phone connections from wherever they are in a facility.

Retail

Poor call quality can cause shoppers to lose interest in their purchase, go to a competitor or choose to shop online. Bad experiences like these can do significant damage to your bottom line. By ensuring reliable voice connections, Spectralink phones help retailers provide customers with a positive experience and a personal connection every time.

Manufacturing

In noisy manufacturing environments, mistakes can happen and emergencies can escalate quickly. When every second matters, clear voice connections mitigate operational risks, prevent serious accidents and help workers get immediate backup. Better voice quality also helps workers be more productive, resolve challenges faster and reduce downtime.

The best option in the industry

 

Most consumer smartphones and handheld computers don’t even come close to the optimized voice experience that Spectralink smartphones offer. That’s because – unlike Spectralink – most device vendors do not specialize in Voice over Wi-Fi. As a result, their customers have to put up with annoying roaming issues, gaps in audio traffic, choppy sound quality, and dropped calls.

Infrastructure partners
Spectralink network infrastructure partners are an elite group of leading-edge Wi-Fi access point (AP) vendors that share our commitment to exceptional enterprise WLAN deployments. We verify that our customers’ Wi-Fi products have high-quality voice performance to ensure their networks can handle the demands of enterprise-grade voice traffic.

By working closely with our partners, we deliver exceptional voice quality, seamless AP handoffs, efficient bandwidth management, and robust network security. It’s one more reason the non-optimized devices of our competitors cannot even come close to matching our voice quality.

Most consumer smartphones and handheld computers don’t even come close to the optimized voice experience that Spectralink smartphones offer. That’s because – unlike Spectralink – most device vendors do not specialize in Voice over Wi-Fi. As a result, their customers have to put up with annoying roaming issues, gaps in audio traffic, choppy sound quality, and dropped calls.

Infrastructure partners
Spectralink network infrastructure partners are an elite group of leading-edge Wi-Fi access point (AP) vendors that share our commitment to exceptional enterprise WLAN deployments. We put our partners through rigorous testing to ensure their Wi-Fi products meet enterprise-grade performance criteria for voice quality, security, capacity, and roaming.

By working closely with our partners, we deliver exceptional voice quality, seamless AP handoffs, efficient bandwidth management and robust network security. It’s one more reason the non-optimized devices of our competitors cannot even come close to matching our voice quality.

Most consumer smartphones and handheld computers don’t even come close to the optimized voice experience that Spectralink smartphones offer. That’s because – unlike Spectralink – most device vendors do not specialize in Voice over Wi-Fi. As a result, their customers have to put up with annoying roaming issues, gaps in audio traffic, choppy sound quality, and dropped calls.

Infrastructure partners
Spectralink network infrastructure partners are an elite group of leading-edge Wi-Fi access point (AP) vendors that share our commitment to exceptional enterprise WLAN deployments. We put our partners through rigorous testing to ensure their Wi-Fi products meet enterprise-grade performance criteria for voice quality, security, capacity, and roaming.

By working closely with our partners, we deliver exceptional voice quality, seamless AP handoffs, efficient bandwidth management and robust network security. It’s one more reason the non-optimized devices of our competitors cannot even come close to matching our voice quality.Voice Quality Matters

How we do it

When it comes to voice quality, Spectralink outperforms both consumer smartphones and other enterprise devices. What’s our secret? Our company-wide commitment to driving innovation and producing the highest possible quality.

Our team customizes market-leading chipsets and microphones, plus we go the extra mile to optimize our roaming and scanning capabilities. As a result, your team can depend on the most reliable call quality on the market.

Optimized chipsets
Working with the highest quality chipsets is yet another reason why our voice quality far exceeds that of our competitors. It’s why our phones don’t experience issues other phones do – like seconds of lost audio, delayed rings and missed calls. Dependable connections make our phones ideal for voice-critical environments like customer service centers or hospitals where every second counts.

Optimized chipsets

Spectralink device being used in a hospitality environment

Enhanced roaming
Most mobile devices use unreliable radio connections to certain frequencies to determine access points, which results in briefly interrupted calls. Spectralink devices offer superior connections by:

  • Scanning and roaming on dedicated antennas with the least impact possible on call quality
  • Constantly checking access points (APs) on Wi-Fi networks to determine if connections are good
  • Roaming to better APs as quickly as possible when needed
  • Focusing on Quality of Service (QoS) and always ensuring that voice is prioritized over data

Purpose-built

Our voice-optimized solutions