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By Steph Lavallee, Corporate Marketing manager

As best-selling author Seth Godin once said, “Change almost never fails because it is too early. It almost always fails because it’s too late.” While a PBX system was perhaps the gold standard in the 90s, today, it is no longer the best choice for many businesses looking to expand and evolve with current technologies and an increasingly mobile workforce. As PBX systems start to become obsolete and deskless workers begin to make up more and more of the workforce, migrating to a UCaaS system and equipping your teams with quality, enterprise-grade UC tools becomes critical.

According to the guide “From Legacy PBX to UCaaS: The 6 Steps Roadmap for A Smooth Migration” in Atlantech,

“Legacy PBX systems which limit employees to office-based work lines create unnecessary lines of separation between desk lines and mobile numbers, which can hamper workflows and productivity. Switching to UCaaS creates a flexible, mobile-first workplace where employees can perform flexible, multimedia communications through a mobile device.”

Integration with UCaaS empowers mobile workers to access the same tools as office and remote workers, securely uniting voice, data, and people for more efficient collaboration.

While many businesses cite cost as a factor in upgrading their PBX systems to the cloud, it is actually more beneficial and helps to future-proof your investment to make this change. As discussed in the 2020 UC Today article, “Why It’s A Safe Bet to Move from PBX to Cloud,” sticking with a PBX system “lacks features and flexibility that is needed to grow [a] business and consequently become more agile.” As workers become more mobile but still need to communicate with teammates to get the job done, PBX systems just do not have the functionality to support critical communication tools like chat, video conferencing, or integrating with cloud-based CRMs.

But, considering a migration from a legacy PBX system to a UCaaS system can be daunting.

So, how do you mitigate the risks and concerns and ensure the most seamless transition to UCaaS possible?

As enterprises adapt to changing technologies and move to the cloud leaving their legacy PBX behind, Spectralink can help reduce the transition risk and simultaneously improve employee productivity.  As a recognized leader in wireless enterprise voice, we have extended our technology to support leading UCaaS platforms such as Microsoft Teams, Zoom, Cisco, and RingCentral, and provide enhanced mobile application support with both our Versity family of enterprise smartphones and our DECT portfolio.

Our Versity solutions provide the features you expect in an Android enterprise mobile computer (rugged, waterproof, barcode scanning, replaceable battery, etc.) with native integration to a wide range of PBX and UCaaS solutions, meaning we can support you from end-to-end in your transition from PBX to UCaaS, allowing your employees to continue to communicate without interruption.

Additionally, a UC solution like Versity improves mobile deskless worker productivity by eliminating the need to carry multiple devices (handset, mobile computer, walkie-talkie) and streamlining workflows onto one device.  This helps to improve your bottom line. And, having an all-in-one UC solution instead of disparate tools can help eliminate multiple vendors and contracts and also makes life simpler for both end-users and administrators with only one system to learn and manage.

Our DECT portfolio is a flexible and scalable solution that offers secure communication through interoperability with leading UC platforms. And with our diverse portfolio of rugged handsets, deskless workers receive unmatched voice quality for uninterrupted communications. We also cover migration from DECT legacy PBXs to new hybrid VoIP and UC cloud-based infrastructures and even provide solutions to make the transition without having to re-cable, resulting in a more cost-effective and time-efficient process.

Suppose you are looking to migrate from PBX to UCaaS, to upgrade your current mobility solution, and to remove the final communication gap between mobile workers all in a device that your workforce WANTS to use, that makes their life on the job easier. With Spectralink, you, too, can reduce deployment risk and improve deskless mobile worker productivity.  For more information on reducing deployment risk and further enhancing employee productivity please visit Spectralink.


About the author:

Steph Lavallee is Spectralink’s Corporate Marketing Manager in North America. With years of communications and engagement experience, she brings creative writing expertise, social media experience, and valuable insights to market Spectralink’s world-class portfolio of enterprise mobility solutions.

Connect with Steph on LinkedIn!