Integrated Deskless Workers: The Key to Improving Workplace Efficiency

The rise of “deskless workers”, or employees who don’t work at a traditional desk, has been a growing trend in recent years. Deskless workers, who make up over 80% of the global workforce, include employees in industries such as retail, hospitality, and manufacturing. Despite their critical role in many organizations, deskless workers often struggle with outdated tools and a lack of integration with the rest of the organization. In this blog post, we’ll explore the importance of integrating deskless workers and the benefits it can bring to the workplace.

What are Deskless Workers?

Deskless workers are employees who work in roles that do not involve a traditional desk or office environment. They are often the face of the organization, working directly with customers and clients in retail, hospitality, and manufacturing environments, like nurses, retail associates, and pickers. Deskless workers face unique challenges, including a lack of access to technology and limited visibility into company-wide operations.

Benefits of Integrating Deskless Workers

• Improved Communication and Collaboration: By providing deskless workers with access to technology and communication tools, organizations can improve collaboration and communication among all employees, leading to more efficient and effective work processes.

• Increased Productivity: Integrating deskless workers with the rest of the organization through technology and communication tools can increase productivity and reduce inefficiencies caused by outdated tools and lack of integration.

• Better Customer Experience: By providing deskless workers with the tools they need to deliver a seamless customer experience, organizations can improve customer satisfaction and loyalty.

• Better Data Management: Integrating deskless workers into company-wide operations can improve data management and provide a more complete view of the organization’s operations.

• Enhanced Employee Satisfaction: By providing deskless workers with access to technology and tools that allow them to perform their job more effectively, organizations can enhance employee satisfaction and engagement.

Why Integrate Deskless Workers?

Deskless workers play a critical role in many organizations, but often lack the technology and tools to perform their job effectively. Integrating deskless workers through technology and communication tools can help bridge the gap between desk-based and deskless employees, improving workplace efficiency and driving growth.

Conclusion

Integrating deskless workers is essential for organizations looking to improve workplace efficiency and stay ahead in today’s rapidly evolving digital landscape. By providing deskless workers with the tools and technology they need to perform their job effectively, organizations can improve collaboration and communication, increase productivity, and enhance customer satisfaction. Don’t wait to start your journey towards integrating deskless workers; embrace change and reap the benefits today.