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  • anon
    Alex G

    Recently got the new Spectralink 8440 phone and it doesn't answer when I page it (it shows the incoming call) Rest of the phones (Cisco SPA514G) are working fine.

    Intercom extension: 111 My extension: 205 (Cisco SPA514G) Spectralink extension: 211

    Asterisk extensions.conf:

    exten => 111,1,Answer
    exten => 111,n,Macro(user-callerid,)
    exten => 111,n,Set(_AMPUSER=${AMPUSER})
    exten => 111,n,Set(_SIPURI=)
    exten => 111,n,Set(_ALERTINFO=Alert-Info: Ring Answer)
    exten => 111,n,Set(_CALLINFO=Call-Info: <uri>\;answer-after=0)
    exten => 111,n,Set(_SIPURI=intercom=true)
    exten => 111,n,Set(_DOPTIONS=A(beep))
    exten => 111,n,Set(_DTIME=5)
    exten => 111,n,Set(_ANSWERMACRO=)
    exten => 111,n,Set(__FORWARD_CONTEXT=block-cf)
    exten => 111,n,Page(LOCAL/PAGE211@ext-paging)

    Configuration file for Spectralink:

    <customRing
    se.rt.1.name="Custom 1"
    se.rt.1.type="ring-answer"
    se.rt.1.ringer="2"
    se.rt.1.callWait="6"
    se.rt.1.mod="1"
    />

    <alertInfo
    voIpProt.SIP.alertInfo.1.value="Ring Answer"
    voIpProt.SIP.alertInfo.1.class="1"
    />

    Debug information from Spectralink phone:

    <a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a 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|0|00|<<<Packet Received
    1118092857|sip |0|00| INVITE sip:211@10.20.40.81;intercom=true SIP/2.0
    1118092857|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK5039d93f;rport
    1118092857|sip |0|00| Max-Forwards: 70
    1118092857|sip |0|00| From: "Alex" <sip:205@10.20.30.29>;tag=as08f304e6
    1118092857|sip |0|00| To: <sip:211@10.20.40.81;intercom=true>
    1118092857|sip |0|00| Contact: <sip:205@10.20.30.29:5060>
    1118092857|sip |0|00| Call-ID: 0cbaf2da20d9ebab0e03add24c66fdab@10.20.30.29:5060
    1118092857|sip |0|00| CSeq: 102 INVITE
    1118092857|sip |0|00| User-Agent: FPBX-2.8.1(1.8.19.0)
    1118092857|sip |0|00| Date: Wed, 18 Nov 2015 14:28:57 GMT
    1118092857|sip |0|00| Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
    1118092857|sip |0|00| Supported: replaces, timer
    1118092857|sip |0|00| Call-Info: <uri>;answer-after=0
    1118092857|sip |0|00| Alert-Info: Ring Answer
    1118092857|sip |0|00| Content-Type: application/sdp
    1118092857|sip |0|00| Content-Length: 280
    1118092857|sip |0|00|
    1118092857|sip |0|00| v=0
    1118092857|sip |0|00| o=root <a href="tel:3080045993080"><a href="tel:3080045993080"><a href="tel:3080045993080"><a href="tel:3080045993080">308004599 3080</a></a></a></a>04599 IN IP4 10.20.30.29
    1118092857|sip |0|00| s=Asterisk PBX 1.8.19.0
    1118092857|sip |0|00| c=IN IP4 10.20.30.29
    1118092857|sip |0|00| t=0 0
    1118092857|sip |0|00| m=audio 14982 RTP/AVP 0 8 3 101
    1118092857|sip |0|00| a=rtpmap:0 PCMU/8000
    1118092857|sip |0|00| a=rtpmap:8 PCMA/8000
    1118092857|sip |0|00| a=rtpmap:3 GSM/8000
    1118092857|sip |0|00| a=rtpmap:101 telephone-event/8000
    1118092857|sip |0|00| a=fmtp:101 0-16
    1118092857|sip |0|00| a=ptime:20
    1118092857|sip |0|00| a=sendrecv
    1118092857|sip |0|00|>>> Data Send to 10.20.30.29:5060
    1118092857|sip |0|00| SIP/2.0 100 Trying
    1118092857|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK5039d93f;rport
    1118092857|sip |0|00| From: "Alex" <sip:205@10.20.30.29>;tag=as08f304e6
    1118092857|sip |0|00| To: "Shop" <sip:211@10.20.40.81;intercom=true>;tag=D5101A73-B1E5D7EC
    1118092857|sip |0|00| CSeq: 102 INVITE
    1118092857|sip |0|00| Call-ID: 0cbaf2da20d9ebab0e03add24c66fdab@10.20.30.29:5060
    1118092857|sip |0|00| Contact: <sip:211@10.20.40.81>
    1118092857|sip |0|00| User-Agent: Spectralink-SL_8440-UA/4.11.0.2030
    1118092857|sip |0|00| Accept-Language: en
    1118092857|sip |0|00| Content-Length: 0
    1118092857|sip |0|00|
    1118092857|sip |0|00|<<<Packet Received
    1118092857|sip |0|00| INVITE sip:211@10.20.40.81;intercom=true SIP/2.0
    1118092857|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK5039d93f;rport
    1118092857|sip |0|00| Max-Forwards: 70
    1118092857|sip |0|00| From: "Alex" <sip:205@10.20.30.29>;tag=as08f304e6
    1118092857|sip |0|00| To: <sip:211@10.20.40.81;intercom=true>
    1118092857|sip |0|00| Contact: <sip:205@10.20.30.29:5060>
    1118092857|sip |0|00| Call-ID: 0cbaf2da20d9ebab0e03add24c66fdab@10.20.30.29:5060
    1118092857|sip |0|00| CSeq: 102 INVITE
    1118092857|sip |0|00| User-Agent: FPBX-2.8.1(1.8.19.0)
    1118092857|sip |0|00| Date: Wed, 18 Nov 2015 14:28:57 GMT
    1118092857|sip |0|00| Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
    1118092857|sip |0|00| Supported: replaces, timer
    1118092857|sip |0|00| Call-Info: <uri>;answer-after=0
    1118092857|sip |0|00| Alert-Info: Ring Answer
    1118092857|sip |0|00| Content-Type: application/sdp
    1118092857|sip |0|00| Content-Length: 280
    1118092857|sip |0|00|
    1118092857|sip |0|00| v=0
    1118092857|sip |0|00| o=root 308004599 308004599 IN IP4 10.20.30.29
    1118092857|sip |0|00| s=Asterisk PBX 1.8.19.0
    1118092857|sip |0|00| c=IN IP4 10.20.30.29
    1118092857|sip |0|00| t=0 0
    1118092857|sip |0|00| m=audio 14982 RTP/AVP 0 8 3 101
    1118092857|sip |0|00| a=rtpmap:0 PCMU/8000
    1118092857|sip |0|00| a=rtpmap:8 PCMA/8000
    1118092857|sip |0|00| a=rtpmap:3 GSM/8000
    1118092857|sip |0|00| a=rtpmap:101 telephone-event/8000
    1118092857|sip |0|00| a=fmtp:101 0-16
    1118092857|sip |0|00| a=ptime:20
    1118092857|sip |0|00| a=sendrecv
    1118092857|sip |0|00|>>> Data Send to 10.20.30.29:5060
    1118092857|sip |0|00| SIP/2.0 100 Trying
    1118092857|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK5039d93f;rport
    1118092857|sip |0|00| From: "Alex" <sip:205@10.20.30.29>;tag=as08f304e6
    1118092857|sip |0|00| To: "Shop" <sip:211@10.20.40.81;intercom=true>;tag=D5101A73-B1E5D7EC
    1118092857|sip |0|00| CSeq: 102 INVITE
    1118092857|sip |0|00| Call-ID: 0cbaf2da20d9ebab0e03add24c66fdab@10.20.30.29:5060
    1118092857|sip |0|00| Contact: <sip:211@10.20.40.81>
    1118092857|sip |0|00| User-Agent: Spectralink-SL_8440-UA/4.11.0.2030
    1118092857|sip |0|00| Accept-Language: en
    1118092857|sip |0|00| Content-Length: 0
    1118092857|sip |0|00|
    1118092857|sip |0|00|>>> Data Send to 10.20.30.29:5060
    1118092857|sip |0|00| SIP/2.0 180 Ringing
    1118092857|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK5039d93f;rport
    1118092857|sip |0|00| From: "Alex" <sip:205@10.20.30.29>;tag=as08f304e6
    1118092857|sip |0|00| To: "Shop" <sip:211@10.20.40.81;intercom=true>;tag=D5101A73-B1E5D7EC
    1118092857|sip |0|00| CSeq: 102 INVITE
    1118092857|sip |0|00| Call-ID: 0cbaf2da20d9ebab0e03add24c66fdab@10.20.30.29:5060
    1118092857|sip |0|00| Contact: <sip:211@10.20.40.81>
    1118092857|sip |0|00| User-Agent: Spectralink-SL_8440-UA/4.11.0.2030
    1118092857|sip |0|00| Call-Info: <uri>;answer-after=0
    1118092857|sip |0|00| Allow-Events: conference,talk,hold
    1118092857|sip |0|00| Accept-Language: en
    1118092857|sip |0|00| Content-Length: 0
    1118092857|sip |0|00|
    <a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:1118092858">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>">1118092858</a>|sip |0|00|<<<Packet Received
    1118092858|sip |0|00| CANCEL sip:211@10.20.40.81;intercom=true SIP/2.0
    1118092858|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK5039d93f;rport
    1118092858|sip |0|00| Max-Forwards: 70
    1118092858|sip |0|00| From: "Alex" <sip:205@10.20.30.29>;tag=as08f304e6
    1118092858|sip |0|00| To: <sip:211@10.20.40.81;intercom=true>
    1118092858|sip |0|00| Call-ID: 0cbaf2da20d9ebab0e03add24c66fdab@10.20.30.29:5060
    1118092858|sip |0|00| CSeq: 102 CANCEL
    1118092858|sip |0|00| User-Agent: FPBX-2.8.1(1.8.19.0)
    1118092858|sip |0|00| Content-Length: 0
    1118092858|sip |0|00|
    1118092858|sip |0|00|>>> Data Send to 10.20.30.29:5060
    1118092858|sip |0|00| SIP/2.0 200 OK
    1118092858|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK5039d93f;rport
    1118092858|sip |0|00| From: "Alex" <sip:205@10.20.30.29>;tag=as08f304e6
    1118092858|sip |0|00| To: "Shop" <sip:211@10.20.40.81;intercom=true>
    1118092858|sip |0|00| CSeq: 102 CANCEL
    1118092858|sip |0|00| Call-ID: 0cbaf2da20d9ebab0e03add24c66fdab@10.20.30.29:5060
    1118092858|sip |0|00| Contact: <sip:211@10.20.40.81>
    1118092858|sip |0|00| User-Agent: Spectralink-SL_8440-UA/4.11.0.2030
    1118092858|sip |0|00| Accept-Language: en
    1118092858|sip |0|00| Content-Length: 0
    1118092858|sip |0|00|
    1118092858|sip |0|00|>>> Data Send to 10.20.30.29:5060
    1118092858|sip |0|00| SIP/2.0 487 Request Cancelled
    1118092858|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK5039d93f;rport
    1118092858|sip |0|00| From: "Alex" <sip:205@10.20.30.29>;tag=as08f304e6
    1118092858|sip |0|00| To: "Shop" <sip:211@10.20.40.81;intercom=true>;tag=D5101A73-B1E5D7EC
    1118092858|sip |0|00| CSeq: 102 INVITE
    1118092858|sip |0|00| Call-ID: 0cbaf2da20d9ebab0e03add24c66fdab@10.20.30.29:5060
    1118092858|sip |0|00| Contact: <sip:211@10.20.40.81>
    1118092858|sip |0|00| User-Agent: Spectralink-SL_8440-UA/4.11.0.2030
    1118092858|sip |0|00| Accept-Language: en
    1118092858|sip |0|00| Content-Length: 0
    1118092858|sip |0|00|
    1118092858|sip |0|00|<<<Packet Received
    1118092858|sip |0|00| ACK sip:211@10.20.40.81 SIP/2.0
    1118092858|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK5039d93f;rport
    1118092858|sip |0|00| Max-Forwards: 70
    1118092858|sip |0|00| From: "Alex" <sip:205@10.20.30.29>;tag=as08f304e6
    1118092858|sip |0|00| To: <sip:211@10.20.40.81;intercom=true>;tag=D5101A73-B1E5D7EC
    1118092858|sip |0|00| Contact: <sip:205@10.20.30.29:5060>
    1118092858|sip |0|00| Call-ID: 0cbaf2da20d9ebab0e03add24c66fdab@10.20.30.29:5060
    1118092858|sip |0|00| CSeq: 102 ACK
    1118092858|sip |0|00| User-Agent: FPBX-2.8.1(1.8.19.0)
    1118092858|sip |0|00| Content-Length: 0
    1118092858|sip |0|00|
    <a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:<a href="tel:1118092920">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>">1118092920</a>|sip |0|00|<<<Packet Received
    1118092920|sip |0|00| OPTIONS sip:211@10.20.40.81 SIP/2.0
    1118092920|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK67726afe;rport
    1118092920|sip |0|00| Max-Forwards: 70
    1118092920|sip |0|00| From: "Unknown" <sip:Unknown@10.20.30.29>;tag=as69b45b28
    1118092920|sip |0|00| To: <sip:211@10.20.40.81>
    1118092920|sip |0|00| Contact: <sip:Unknown@10.20.30.29:5060>
    1118092920|sip |0|00| Call-ID: 25a8c22c3ce2718127c4b73179ffe0a1@10.20.30.29:5060
    1118092920|sip |0|00| CSeq: 102 OPTIONS
    1118092920|sip |0|00| User-Agent: FPBX-2.8.1(1.8.19.0)
    1118092920|sip |0|00| Date: Wed, 18 Nov 2015 14:29:21 GMT
    1118092920|sip |0|00| Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
    1118092920|sip |0|00| Supported: replaces, timer
    1118092920|sip |0|00| Content-Length: 0
    1118092920|sip |0|00|
    1118092920|sip |0|00|>>> Data Send to 10.20.30.29:5060
    1118092920|sip |0|00| SIP/2.0 200 OK
    1118092920|sip |0|00| Via: SIP/2.0/UDP 10.20.30.29:5060;branch=z9hG4bK67726afe;rport
    1118092920|sip |0|00| From: "Unknown" <sip:Unknown@10.20.30.29>;tag=as69b45b28
    1118092920|sip |0|00| To: "Shop" <sip:211@10.20.40.81>;tag=EBCDE8E6-5FC66AE7
    1118092920|sip |0|00| CSeq: 102 OPTIONS
    1118092920|sip |0|00| Call-ID: 25a8c22c3ce2718127c4b73179ffe0a1@10.20.30.29:5060
    1118092920|sip |0|00| Contact: <sip:211@10.20.40.81>
    1118092920|sip |0|00| Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER
    1118092920|sip |0|00| Supported: 100rel,replaces,100rel,timer,replaces,norefersub
    1118092920|sip |0|00| User-Agent: Spectralink-SL_8440-UA/4.11.0.2030
    1118092920|sip |0|00| Accept-Language: en
    1118092920|sip |0|00| Accept: application/sdp,text/plain,message/sipfrag,application/dialog-info+xml
    1118092920|sip |0|00| Accept-Encoding: identity
    1118092920|sip |0|00| Content-Length: 0
    1118092920|sip |0|00|

    Nov 18, 2015
  • anon
    kathy.may

    Thank you for your comment. You will need to contact your reseller, who handles all initial support for the 84-Series handsets.

    Nov 23, 2015