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Services

Maintenance

Spectralink’s maintenance services help customers maximize their mobile investments.

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Enhanced, Extended Coverage

Spectralink’s portfolio of mobile communication devices empower companies to deliver an unmatched customer experience while taking advantage of new business opportunities. And now our maintenance services help customers maximize their mobile investments.

Streamlined, Expert Support

• Fast, efficient device replacement to prevent business disruption (fully refurbished device)
• Personalized support and guidance from the industry’s most experienced mobile technology experts
• Seamless business continuity across all Spectralink mobile environments

SpectraCare

SpectraCare expands the standard device warranty with the following services:

  • Technical support 8 x 5 from Spectralink Certified partners Mon – Fri
  • Water damage coverage
  • RMA’s shipped one business day upon receipt of handset

SpectraCare+

SpectraCare+ is ideal for organizations in mission-critical environments that require priority response to technical service and support requests. SpectraCare+ offers the same expanded coverage as SpectraCare, with the following upgrades:

  • Out-of-hours technical support for system down directly from Spectralink support specialists
  • RMA’s shipped next business day for damaged handsets
  • Accidental Damage covered e.g. it has been dropped, or the screen is cracked