Skip to content

Because Things Happen


Streamlined Expert Support

Fast, efficient device replacment to prevent business disruption (Fully refurbished device)

Personalized support and guidance from the industry’s most experienced mobile technology experts

Seamless business continuity across all Spectralink mobile environments

Spectralink’s portfolio of mobile communication devices empower companies to deliver an unmatched customer experience while taking advantage of new business opportunities. And now our maintenance services help customers maximize their mobile investments.

Enhanced, extended coverage

Customers often have unique requirements like protecting against a damaged handset, liquid damage, quicker turn around on replacement handsets or needing access to technical support either during business hours or emergency out of hours.

Customers now have the option to purchase a SpectraCare or SpectraCare+ program for their investment that will activate the added benefits of the SpectraCare program that best fits your needs.

 

Which Maintenance Package is Right for Your Business?

SpectraCare

SpectraCare expands the standard device warranty with the following services:

  • Technical support 8 x 5 from Spectralink Certified partners Mon – Fri
  • Water damage coverage
  • RMA’s shipped one business day upon receipt of handset

SpectraCare+

SpectraCare+ is ideal for organizations in mission-critical environments that require priority response to technical service and support requests. SpectraCare+ offers the same expanded coverage as SpectraCare, with the following upgrades:

  • Out-of-hours technical support for system down directly from Spectralink support specialists
  • RMA’s shipped next business day for damaged handsets
  • Accidental Damage covered e.g. it has been dropped, or the screen is cracked

SpectraCare for Wi-Fi Handsets Overview

SpectraCare for DECT Handsets Overview

SpectraCare for DECT Infrastructure Overview

Keeping You Connected

Contact us to learn how Spectralink can help empower your mobile workforce.

Talk to Sales