Because it's never “business as usual." 

Spectralink’s portfolio of clinical smartphones and mobile communications devices empower companies to deliver an unmatched customer experience while taking advantage of new business opportunities. And now our maintenance services help customers maximize their mobile investments.

Enhanced, extended coverage

 

Spectralink’s handsets come with an industry-leading, 12-month warranty that covers the majority of “what-if” scenarios that businesses face. This Solutions Assurance maintanence is required for all Spectralink purchases. Recognizing that our customers have unique business requirements, Spectralink also offers flexible, enhanced services offerings: SpectraCare and SpectraCare+ that supplement existing warranties. These programs feature the following:

  • Personalized support and guidance from the industry’s most experienced mobile technology experts
  • Proactive software updates to ensure mobile environments are always up-to-date
  • Fast, efficient device replacement
  • Seamless business continuity across all Spectralink mobile environments

 

SpectraCare

SpectraCare enhances the standard device warranty with the following services:

  • One business day replacement for damaged devices upon receipt by Spectralink
  • Liquid damage coverage for damaged handsets
  • Technical support from seasoned Tier 1 and Tier 2 support specialists
  • Software updates to ensure Spectralink mobile devices are operating with the latest features
  • Complimentary online training via Spectralink Online University

 

SpectraCare+

SpectraCare+ fits well with organizations operating in mission-critical environments that require priority response to technical service and support requests. SpectraCare+ offers the same expanded coverage as SpectraCare, with the following upgrades:

  • Technical support from seasoned Tier 1 and Tier 2 support specialists 24 x 7 x 365
  • Next business day replacement for damaged devices

 

Streamlined, expert support

  • Personalized support and guidance from the industry’s most experienced mobile technology experts
  • Proactive software updates to ensure your mobile environment is always up-to-date
  • Fast, efficient device replacement
  • Seamless business continuity across all Spectralink mobile environments

 

More than 2,500 customers rely on Spectralink’s wireless communications solutions to keep a pulse on their business – and a lifeline to their customers. Contact Spectralink to learn how SpectraCare and SpectraCare+ can protect your wireless investments and optimize their performance.